Project Negotiations & Conflict Resolution

A business course that explores the characteristics of negotiation situations, interdependencies, value creation from potential clients, minor strategies for conflict management all within the context of Project Management. It addresses how negotiations occur to resolve a conflict of interest between two or more parties throughout a project’s lifecycle. Students learn the advantages and disadvantages of negotiation strategies and the appropriate utility of each strategy, given the type of conflict and situation in which the dispute occurs. Exercises and case analyses are used to illustrate important concepts. Topics also include consulting competencies, communication skills in consulting, psychology in consulting, research methods, and law & ethics.